Repairs and Warranty
Reliability
We are Here when you Need Us
We stand behind the window treatments we put in your home. Hunter Douglas products purchased from Blind Builders will be covered under a lifetime limited warranty, with the understanding that:
- In-home repairs are covered for the first 3 years
- Service call fees for time and labor will apply after the first 3 years of purchase starting at $75 for restring and basic repair
- Additional fees apply for oversize, Top Down/Bottom Up, motorized, PowerView®, multiple blinds and/or multiple trips
- Blinds and shades needing repair can be brought into our store at no charge* any time after the first 3 years of purchase
- Depending on the repair and/or if parts are needed, services can take anywhere from 1-6 weeks
- Parts and/or fabrics are still available and not discontinued
- PowerView® parts and components are covered by Hunter Douglas for 5 years
*Fees from Hunter Douglas will apply for shipping/processing and for blinds and shades that need to be sent back to Hunter Douglas for repair, including restrings after 7 years.
For Hunter Douglas Blinds and Shades Purchased Elsewhere, or Not By the Original Purchaser, We Are Happy to Assist You With Repairs:
- Repairs must be dropped off to our showroom
- Repairs must be dusted off before being dropped off
- In-store restrings and basic repair start at $75
- Additional fees apply for oversize, Top Down/Bottom Up, motorized, PowerView® and/or multiple blinds
- Additional fees apply if it needs to be sent back to Hunter Douglas
- We are unable to travel to the home for any Hunter Douglas blinds or shades not purchased through us and by the original purchaser
- Depending on the repair and/or if parts are needed, services typically take anywhere from 3-6 weeks
Note: We have the right to refuse service at our discretion, based on the condition, cleanliness, and availability of materials, components, and parts. Please see the lifetime limited warranty for more details and exclusions.
Cleaning
We do not offer cleaning services. Please refer to the Hunter Douglas website for information on businesses that provide cleaning services or click on link below for general cleaning instructions.
Send Us a Message
Have questions or need help? Use the form to reach out and we will be in touch with you as quickly as possible.
Showroom Hours
Monday: 10am – 5pm
Tuesday: 10am – 5pm
Wednesday: 10am – 8pm
Thursday: 10am – 5pm
Friday: 10am – 5pm
Saturday: 10am – 4pm
Sunday – Closed
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Window Covering Repairs and Warranties in Feasterville, Doylestown PA and Surrounding Areas
We Love What We Do and It Shows
Since 1984, Blind Builders Inc. has been providing custom window treatments such as Cellular Shades, Sheer Shade, Roman Shade, Roller Shades, Shutters, Drapery, and more. We are certified Hunter Douglas experts in measuring and installation and certified specialists in motorization and home automation for window treatments.
Get a better idea of how our products will look in your home before you make a purchases by requesting a consultation.
We Are in Your Neighborhood
Our Hunter Douglas Gallery Showroom is conveniently located in Feasterville, Pennsylvania, and we are proud to serve Bucks County and Montgomery County, including Doylestown, New Hope, Newtown, Yardley, Richboro, Dresher, North Wales, Blue Bell, Ambler, Buckingham, Perkasie, and surrounding areas.
A visit to our showroom is the best place to start, especially if you haven’t shopped for window treatments in a while.